Client Name:                    Valerie Eaton         Carpet Cleaning Wheaton
Date of Service:                8/29/09
Technician Name:                Mike
Was our management staff courteous and helpful?: Yes
Did the management staff answer all of your questions?: Yes
Was the technician on time?:    Yes
Was the technician courteous and professional?: Yes
Did the technician answer any questions that you may have had?: Yes
Were you contacted a few days after the cleaning and asked to comment on your satisfaction?:
Were “caution” pads left on entry room floors by the technician?:
Did the technician clean up after the service?: Yes
Did we provide the service that was promised?: Yes
Would you recommend our service to others?: Yes
What is most important to you when hiring a carpet cleaning company?: that they do a good job at a reasonable price
Comments/Testimonials:          my carpet was very stained and they did an excellent job of removing the stains
Overall Performance Grade:      A